AMERICA'S BEST LIST FOR 2013
The America's Best Bike Shops program rates bicycle stores in North America against the highest performance levels in the industry. The program defines the characteristics of “America’s Best Bike Shops,” and uses the results to lead bicycle shops to become the best they can be. It rewards the top performing participants for their achievements by providing recognition to consumers and the bicycle industry. Participating stores that receive the highest scores on the application will be visited by a mystery shopper who will rate the store on appearance, web site and customer service both in person and over the phone. Applications for 2014 will be accepted soon, but you can learn more about the 2013's Best Bike Shops by visiting the 2013 America's Best Bike Shop list page.
The E-Commerce Challenge
Discount internet retailing is a big challenge for brick-and-mortar retailers and the brands they carry. It is also a huge threat to the cycling consumer now and into the future, although they may not realize it.
That’s the conclusion of a new white paper from the NBDA entitled Commoditization and e-Commerce: How Specialty Cycling Can Beat this Techno-Economic Cycle.
Written by retailer Jeff Koenig with input from multiple sources, and supported with funding from the NBDA, the paper focuses on the increasing commoditization of specialty bicycle retail products as a result of Internet discounting and the inability or unwillingness of specialty brands to control their distribution.
The executive summary that opens the 77-page document notes, “The NBDA has prepared this white paper to discuss the onset of commoditization of specialty bicycle retail products, the harm that this is causing to consumers and traditional brick-and-mortar retailers,and to raise up potential approaches to address the problem.
“From the NBDA’s perspective, there has been an unhealthy shift of focus away from high quality/service retailers to low service/price ones. Because of this shift, full service, specialty retailers are disappearing at an alarming rate.
For more summary information, visit the Independent Bike Blog:
THE PEOPLEFORBIKES DEALER PROGRAM
On September 18, 2013, Bikes Belong rebranded and changed its name to PeopleForBikes. The primary reason? To provide clear, easy-to-understand leadership for the U.S. bike advocacy movement under a single, powerful brand--one that has already attracted 770,000 individual supporters. The new PeopleForBikes will continue Bikes Belong's time-tested work to get more Americans bicycling more often. Bike industry suppliers and distributors will continue to pay PeopleForBikes (formerly Bikes Belong) Coalition dues, but the terms of PeopleForBikes retail membership have changed.
OutDoor Demo: September 8-9, 2014, Bootleg Canyon, Boulder City, NV
The NBDA endorses the industy's leading trade event, the Interbike International Bicycle Expo, held at the Mandalay Bay Convention Center in Las Vegas. Visit the interbike.com web site for all the details. NBDA strongly encourages all bicycle retailers to attend this annual gathering of the industry.
TWO INDUSTRY RESEARCH REPORTS NOW AVAILABLE!
2013 U.S. SPECIALTY BICYCLE RETAIL STUDY
The latest 2013 edition of the NBDA Specialty Bicycle Retail Study presents an in-depth profile of the retail marketplace in the United States. It covers the 2013 calendar year, and includes projections from retailers about their views of the market...
Member price $69. >>> Click for more details & order online
U.S. BIKE MARKET 2012
This is a detailed market overview of the bicycle market in the United States and worldwide in 2012. It includes information on imports, exports, the cycling population, channels of trade, retailers, sales by product category, top bicycle brands and niche products...
Member price $199. >>> Click for more details & order online
NBDA — IT'S ABOUT THE DEALERS
The NBDA represents the best in bicycle retail. Want to read more about the association? Download our new brochure summary to learn more about how a membership with the NBDA can benefit your business.
WEB TOOLS HELP INDEPENDENT DEALERS BUILD THEIR BRANDS AND THEIR BUSINESS!
Single-brand concept stores are not a guarantee of success. Many extremely successful retailers carry multiple brands representing a "best in category" focus designed with the needs of customers first. The product brands they carry are important, but secondary to providing the correct mix of products and services that best serve their customers, their businesses and their values.
The NBDA Independent Concept provides online tools and resources organized by key operational categories containing checklists, articles, best-practice ideas, examples, conversations, case histories, and more—all intended to help the individual retailer analyze their business and chart a course for improvement