A Multi-Tool For Your Business: Ten Tools To Increase Customer Loyalty And Profits Now
A Multi-Tool For Your Business: John Robinson, Biking Advocate and President of Johnny Velo Bikes offers a webinar with ten actionable strategies you can implement today with little effort or cost that will increase your customer loyalty, increase your profits, and reduce your expenses.
About John Robinson
My wife and I moved to Clintonville, OH back in 1990 because it was close to the bike trails we had been riding when living in German Village. Biking has been an integral part of our family’s lives ever since. As a cancer survivor, my family has been involved with the Leukemia & Lymphoma Society’s Team in Training programs and most recently I Captain the Purple TuTu Society’s Pelotonia team.
Buying my first road bike was not a good experience. I went back to the large bike shop chain with questions on how to shift and was looked at with disdain and treated terribly. That experience stuck with me and is one of the reasons I created JVB. I want you to feel comfortable asking questions and test riding bikes. If you don’t know how to shift I’ll teach you that too! We want you to Enjoy Your Ride!™
John Robinson reinvented his career and life in 2017 after over 20 years in a successful corporate career in sales and marketing. Opening Johnny Velo Bikes in Columbus, Ohio Robinson has been able to bring his business, marketing, PR, and consulting to every aspect of his shop’s operations. His first year in business, the local chamber of commerce named Robinson Businessperson of the Year and by year two he joined the NBDA Board of Directors wanting to raise the level of professionalism in our industry. Robinson holds a BA in Public Relations from Ohio Dominican University and an MBA from Capital University.
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The NBDA has been here since 1946, representing and empowering specialty bicycle dealers in the United States through education, communications, research, advocacy, member discount programs, and promotional opportunities. As shops are facing never-before-seen circumstances, these resources offer a lifeline. Together, we will weather this. We at the NBDA will not waver in our commitment to serving our members even during this challenging time—but we need your support.
Now is the time to become a member as we join together to make one another stronger. Whether you’re a retailer or an industry partner, your membership in the NBDA is one of the best investments you’ll make this year.
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