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Brilliant, Modern Customer Experience

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This episode’s guest is Stuart Blyth, CEO and Co-Founder of Hubtiger, a multisided platform for the cycling industry. Hubtiger is a powerful online solution designed to improve workshop efficiency with online bookings, service scheduling, and automated communications. In addition to massive service center efficiency gains, Hubtiger, working in combination with retailers’ point-of-sale software, has been invaluable in fostering positive relationships between bike stores and customers by increasing awareness of customer history, enabling frequent communications, and boosting trust through greater transparency on what servicing has been done and when. Hubtiger is considered a Digital Game Changer for bicycle retail service centers. In this conversation, you will listen in to learn more about the Co-Founder and how Hubtiger can help your bicycle store elevate and modernize your service center administration while connecting the cycling ecosystem for the benefit of all.

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The NBDA has been here since 1946, representing and empowering specialty bicycle dealers in the United States through education, communications, research, advocacy, member discount programs, and promotional opportunities. As shops are facing never-before-seen circumstances, these resources offer a lifeline. Together, we will weather this. We at the NBDA will not waver in our commitment to serving our members even during this challenging time—but we need your support.

Now is the time to become a member as we join together to make one another stronger. Whether you’re a retailer or an industry partner, your membership in the NBDA is one of the best investments you’ll make this year. 

Learn more about the benefits of being a member and join now.

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