RIDES Educational Hour: Enhance Your Business with Extended Service Repair/Maintenance
Join us for an exclusive NBDA virtual event where we dive deep into the benefits and implementation of the Ride It Daily Extended Service (RIDES) Repair/Maintenance program. This educational hour is designed to help you learn about the RIDES program, ask questions directly to the program’s developer, and hear success stories from fellow retailers.
The NBDA is proud to partner with Ensure Protect to offer the RIDES Repair/Maintenance program to our retailer members. This partnership allows you to provide exceptional extended service coverage to your customers, ensuring their peace of mind and enhancing their overall satisfaction.
Event Highlights:
- Program Overview:
Understand the RIDES program and its benefits. - Ask Frank Anything:
Interact with Frank McMillian, founder of Ensure Protect and co-developer of RIDES. - Retailer Insights:
Hear from other retailers about their experiences and successes with the program. - Revenue Opportunities:
Learn how RIDES can add additional revenue to each bike purchase and improve customer retention.
Why Choose RIDES? Offering the RIDES Repair/Maintenance program to your customers means giving them peace of mind that their new bike is covered should anything go wrong. As a retailer, this extended Repair/Maintenance allows you to add revenue without stocking additional inventory and fosters lasting relationships with new bike buyers, encouraging them to return for all their service needs.
Types of Plans Provided:
- Replacement Plan:
Covers one-time replacement part costs on non-consumables. - Repair Plan: Covers 100% of the parts and labor if any part of the bike fails.
- Repair & Maintenance Plan: Covers 100% of the parts and labor if any part of the bike fails, plus maintenance for each year of extension.
Special Guest:
- Frank McMillian:
Founder of Ensure Protect and developer of RIDES. Frank brings years of experience, having co-founded the first online real-time service contract solution later adopted by Dell and Amazon. He will share the vision of the RIDES program, its profitability, and tools for immediate implementation. Additionally, Frank will discuss customer service, retention, and his personal journey in the industry.
Don’t miss this opportunity to enhance your business and learn from industry experts. Register now to secure your spot!
RIDES is available to U.S. Dealers only
You must be logged into your NBDA member account to access the recording below:
The NBDA has been here since 1946, representing and empowering specialty bicycle dealers in the United States through education, communications, research, advocacy, member discount programs, and promotional opportunities. As shops are facing never-before-seen circumstances, these resources offer a lifeline. Together, we will weather this. We at the NBDA will not waver in our commitment to serving our members even during this challenging time—but we need your support.
Now is the time to become a member as we join together to make one another stronger. Whether you’re a retailer or an industry partner, your membership in the NBDA is one of the best investments you’ll make this year.
Learn more about the benefits of being a member and join now.
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