Focus Suspension Service

This episode’s guest is Brian Crowe, Lead Suspension Technician, Conte’s Bicycle. Conte’s is a well known retailer with multiple locations spanning the East Coast.

This conversation highlights key points regarding their view and operations on suspension service and aims to inspire other retailers by showcasing how Conte’s implementation has impacted net profits and customer satisfaction.

The NBDA has been here since 1946, representing and empowering specialty bicycle dealers in the United States through education, communications, research, advocacy, member discount programs, and promotional opportunities. As shops are facing never-before-seen circumstances, these resources offer a lifeline. Together, we will weather this. We at the NBDA will not waver in our commitment to serving our members even during this challenging time—but we need your support.

Now is the time to become a member as we join together to make one another stronger. Whether you’re a retailer or an industry partner, your membership in the NBDA is one of the best investments you’ll make this year. 

Learn more about the benefits of being a member and join now.