Entries by Frances Abbott

E-Bike Certification with UL Solutions

This episode’s guest is Dejan Gakovic, Micromobility Business Development Manager at UL Solutions. An eBike and EV enthusiast and owner, Dejan joins us today to review UL2849. The conversation covers the standard in depth including history, importance, certification process, and future developments.
In this conversation we talk about service center efficiency, how software can be a game changer and amazing customer experience.

3 tips to become a reference for bike newbies

What do your bike shop and the shoe store next door have in common? As retailers, you both value customer retention and steady growth. The difference? Due to the nature of your business, you can’t rely solely on regular customers. While most people have a full shoe rack, few are those who own more than one bike.

,

NBDA Addresses Retailer E-Bike Safety and Standards in Quarterly Panel Meeting

The National Bicycle Dealers Association (NBDA) Bicycle Industry E Bike Safety & Standards Panel convened for the second time on December 12, 2023, to address critical concerns regarding electric bicycles (e-bikes) in the United States. The panel’s discussions revolved around using Technology to minimize the impact of battery fires, an exploration of Throttles, Insurance Coverages and Battery Health.

NBDA News Hour – December 2023

We begin this episode with talking about being in “the eye of the hurricane.” What does the economy look like as we move into the slow season?
In this conversation we talk about service center efficiency, how software can be a game changer and amazing customer experience.

Unlock Your Workshop’s Full Potential

Hubtiger is a tech company that offers cloud-based repair and rental software solutions. Hubtiger is built to equip shops with the necessary tools to streamline operations, enhance customer experiences, and ultimately boost repeat business. Hubtiger has established itself as a leading software provider that is trusted by both repair and rental shops globally.

In this conversation we talk about service center efficiency, how software can be a game changer and amazing customer experience.

Workstand: Proven partner for bike shops

Workstand is your all-in-one commerce solution. Powered by the bike industry’s largest data and integrations network, Workstand offers software solutions to help you confidently run your business – all with one subscription. 

,

National Bicycle Dealers Association Announces Results of 2023 Fall Board Election

The National Bicycle Dealers Association (NBDA) is delighted to announce the results of its 2023 Fall Board Election, where two outstanding candidates were elected by a majority member vote. Joining the NBDA Board of Directors are Clark Butcher from Victory Bicycle Studio in Memphis, TN, and Greg McDonald from Ridleys in Calgary. Both individuals bring a wealth of industry experience and expertise to the NBDA.

How to Keep Up with Holiday Retail Trends

There are thousands of plan options and codes and laws that seem to change every year. We are here to help you through the confusion with some simple ways to save on your healthcare expenses outside your monthly premium. (Fun Fact: one of these tips, could even help your premium go down at renewal.)

Racks As a Companion to Bike Sales with Küat

Learn from Küat how to make bike racks the easiest companion sale. Küat is a brand known for its ability to create industry-changing products that are manufactured with the utmost care to quality. They design products that last longer, boast unmatched style, and earn Küat the reputation of being a leader in feature innovation.