Entries by Frances Abbott

,

NBDA Bicycle Industry Retailer and Supplier Best Practices Panel Unites to Align the Industry

The National Bicycle Dealers Association (NBDA) Bicycle Industry Retailer and Supplier Best Practices Panel convened on January 16, 2024, to address global supplier and retailer working ways with discussions aimed at fostering methods to maximize industry financial health and profitability. The panel’s discussions revolved around Discounts and Online Pricing, DTC Sales and Servicing, DTC Sales Assembly, Set Up and Shipping and finally, Promoting the Value of the Specialty Bicycle Retailer.

/by

A Bridge Between Cyclists and Mechanics

Velotooler connects cyclists, bicycle brands, corporations, and bike fleets, with local skilled bike mechanics. Listen in and learn how they are working with Bicycle Retailers, mechanics, mobile retailers, and brands to offer quick booking, expert solutions and timely service.

/by

Selling Socks

Known for quality, innovation, and style DeFeet is always in the hunt for success. This conversation is insightful, we give the listener more into the history of DeFeet, what’s worked & what hasn’t, what trends are here to stay, and what trends have come and gone….like those 3″ ankle socks!?…..Tune-in as Shane shares retailer tips for sock sale success.

/by

Aventon and Retailer Success

This episode’s guests are Jessica Hill, Director of Sales and Aj Rasmussen, business development at Aventon. We delve into the dynamic world of e-bikes exploring consumer interests, purchasing patterns, and insights into retailer success working with this multifaceted brand.

/by

NBDA News Hour – January 2024

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.

We begin this episode with a discussion about deflation in the industry.

/by

QR Code Links

Additional Revenue. Customer Satisfaction. Customer Retention. The NBDA is proud to partner with Ensure Protect so that we can offer their Ride It Daily Extended Service (RIDES) warranty program to our retailer members. NBDA retailer members simply contact us to enroll in the program, and then you can offer this exceptional coverage to your customers directly. Why […]

/by

Greg McDonald – Ridley’s Cycle, NBDA Board Member, P2 Member

This episode’s guest is Greg McDonald, newly elected NBDA Board Member, NBDA Member and P2 Member. Also, General Manager at Ridley’s Cycle Canada. Advocating for a Canada-specific portion of the NBDA vision, Greg believes in enhancing the NBDA’s outreach to non-members. He aims to position NBDA membership as an investment in personal and professional growth, encouraging individuals to be their own leaders and shape their destinies.In this conversation we talk about service center efficiency, how software can be a game changer and amazing customer experience.

/by

E-Bike Certification with UL Solutions

This episode’s guest is Dejan Gakovic, Micromobility Business Development Manager at UL Solutions. An eBike and EV enthusiast and owner, Dejan joins us today to review UL2849. The conversation covers the standard in depth including history, importance, certification process, and future developments.
In this conversation we talk about service center efficiency, how software can be a game changer and amazing customer experience.

/by

3 tips to become a reference for bike newbies

What do your bike shop and the shoe store next door have in common? As retailers, you both value customer retention and steady growth. The difference? Due to the nature of your business, you can’t rely solely on regular customers. While most people have a full shoe rack, few are those who own more than one bike.

/by