Candid Content from Supplier and Retailer – What You Need to Know
The supplier/retailer relationship is critical. We all should work to nurture these relationships in the same manner that we focus on fostering customer loyalty.
Entries by NBDA
Matt Wallin – Owner of Round Trip Bike Shop, Casa Grande, Arizona
Meet Matt Wallin. His shop Round Trip Bike Shop in Casa Grande, Arizona is leading the path for a new style of retail.
Locally.com Drives Shoppers to their Favorite Brands at Nearby Shops
Locally and the NBDA are teamed up to provide the bicycle industry with a technology that will take your business to the next level.
The Friday Retailer Flex – Episode 5
The Friday Retailer Flex is a weekly pointed digest of tips for retailers directly from the President of the NBDA. This episode: Now is the time to adapt technology.
Wait, This IS My Circus: How to Control Labor Costs While Improving Customer Service
Learn how high-performing bike shops maintain profitability with strict labor budgets without sacrificing the high quality of service their customers demand.
Scott Chapin – Bicycle Industry Risk Specialist with Marsh and McLennan Insurance Agency
Scott Chapin specializes in bicycle industry insurance programs for bike shops, product liability for manufacturers/suppliers, professional trail building contractors, advocacy groups, and everything in between.
The Friday Retailer Flex – Episode 4
The Friday Retailer Flex is a weekly pointed digest of tips for retailers directly from the President of the NBDA. This episode: Now is the time to adapt technology.
The Bike Business and Climate Change
Spotlight Issue: Biking Industry and Climate Change – Business Climate Leaders is an advocacy group for effective, market-based programs to reduce carbon emissions.
Bikeflights.com
Becoming a bike shop that uses Bikeflights.com is a great way to expand your shop’s services, better serve your customers and reduce your true costs of shipping.
Shellie Dimery-Noisette – Twisted Spokes, GA, Women’s Cycling Ambassador
Meet Shellie Dimery-Noisette. Bike shop owner of Twisted Spokes in Johns Creek Georgia, known for engaging women, growing interest, working with the community, and advocacy.
