Entries by NBDA

NBDA Retailer Excellence Awards

With a focus on inclusivity, the Bicycle Retailer Excellence Awards unites retailers, suppliers, industry organizations, advocates, and consumers in identifying and highlighting exceptional bicycle stores across North America.

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Adjusting in the Midst of Chaos

“When everything seems to be in constant flux in your operations, staffing needs, inventory availability, and service demands, making changes that may have felt disruptive in normal times may be easier to get done.” 

Top 5 Immediate Goals for your Business

“One thing seems certain for the near term, and that is inventory levels are going to be slim, particularly if you used to just ordering as you go. You need to do some basic forecasting and get bikes on backorder now.”

Engaging and Retaining the New Customer

We need to focus on engaging and retaining the new customer that is finding us during this time. Right now, in the middle of the COVID-19 pandemic, bicycle retailers are exhausted. Many are working with reduced staff in a stressful environment, mostly as frontline workers. All the operating procedures you worked to develop, implement, and […]