Strength Through Adversity

Strength Through Adversity: Part 1

“Having guided his business through a very tough time, Joe now runs his business much differently, and all retailers regardless of size can glean very good information from some of the most important things Joe uses as tools to stay ahead of the game.”


Value of Your Customer

What’s the Value of Your Customer and POS Data?

“As we barrel headlong into an increasingly data driven world you will be running at a major disadvantage if you perform poorly in these areas, to your competitors who collect and accurately keep clean actionable data, and utilize it in very focused ways. ”

Kegel's Bicycle Store
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Kegel’s Bicycle Store: Best Bicycle Shop Profiles

“Asked to identify a bright spot it was without hesitation Robb highlighted the almost doubling of his e-bike business in only his second year of seriously selling them.”

Point of sale

Single vs Multi-Brand Model

“Have you experienced success with a single main line model that would have not been possible otherwise, or do you feel carrying several brands is the route to take for positive results? “

Syracuse bicycle
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Syracuse Bicycle: Best Bicycle Shop Profile

“Syracuse Bicycle seems has figured out the secret sauce to bring new riders into the fold, keeping those riders moving up to enthusiast level and then onto evangelists of cycling and the shop. “

P2 Consult Inventory

P2 Consult – Is It For You?

“I believe strongly that any retailer that learns how to asses their businesses health by demystifying the financial side of their business, will begin to make better decisions that ultimately lead to increased profits.”

Profit Boosters
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5 Simple Profit Boosters You Can Try Today

“Retailers are, or should be trying everyday to improve their businesses profitability in some way or another.”

Open the Door to Women

Open the Door to Women – A Podcast Overview

“The first thing I took away from this podcast was the importance both Lisa and Laura placed on the need to engage both Women and Youth. These two groups have historically been under served or misunderstood in a very male dominated industry and sport/activity.”

bad online review

Bad Online Reviews Can Be Heartbreaking

“Bad reviews can be painful as both a business and personally. In order to combat the negativity be honest and acknowledge the issue with the customer.”

Easily Overlooked Customer

5 Easily Overlooked Customer Service Must-do’s

When you think of the term customer service what comes to mind? For most of us, we know when we aren’t getting it of course. To me, customer service has come to represent anything that makes a customer yours. So what is it exactly?