eBliss Global: Building the Future of E-Bikes in the U.S.

In this episode of Bicycle Retail Radio, we sit down with the leadership team at eBliss Global: Chairman & CEO Bill Klehm, Vice President Steve Richey, and National Sales Manager Tom Roth.

Bicycle Industry Retailer Focused E-Bike Safety & Standards Panel 9/16/25 Recap

Listen to this week's episode of Bicycle Retail Radio, our most recent E-Bike Safety & Standards Panel.

Strategic Simplification: HLC’s Blueprint for Retailer Success

In this episode of Bicycle Retail Radio, we sit down with Chad Smith, Vice President of HLC US, and Patrick McGinnis, CEO of HLC, one of the bike industry’s leading distributors.

NBDA News Hour September 2025

Listen to our monthly News Hour episode with Human Powered Solutions team. We recap high priority headlines for specialty retailers so you can stay informed!

Bosch Dealer Training Tour 2025: Elevating E-Bike Service & Retailer Success

In this episode of Bicycle Retail Radio, we welcome back Stephen “Phunky” Proffitt, Technical Account Manager at Bosch eBike Systems. Stephen shares what’s new in the 2025 Bosch Dealer Training Tour, including in-person and virtual options designed to certify shop staff and introduce fresh curriculum.

Retail is a Conversation: Smarter Customer Communication with Yan Lee of Zidy

With tighter margins and communication expectations evolve, it’s never been more important to meet customers where they are.

Ahead of the Curve: Mike Gann on Leading LOOK Cycle USA and Supporting Independent Retailers

In this episode of Bicycle Retail Radio, Mike Gann, President of LOOK Cycle USA, reflects on his leadership experience across major bike brands and LOOK’s forward-facing IBD strategy.

5 Things You Should Do This Week: Retailer Design Flex – Episode 17

Keep your to-do list short this week. Brian and Heather review the 5 things you should do for your business. Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues.

NBDA News Hour Late August 2025

Listen to our monthly News Hour episode with Human Powered Solutions team. We recap high priority headlines for specialty retailers so you can stay informed!

BRR: Retailer & Supplier Best Practices Panel 7/15/25 Recap

The NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel will talk through an agenda on various topics.