Get Off The Phone, Get More Customers

Get off the Phone, Get More Customers

Even before the “Corona Economy” set in, retailers faced a number of challenges to win the hearts and minds of new customers. From competition with online vendors and lighter foot traffic - what can be done to increase sales, service, and…
How to Throw Fire on the Stoke

How to Throw Fire on the Stoke

This webinar will offer an insightful strategy to keep your customers engaged and coming back. Topics will include a deep dive into developing an emotional connection and building a community. Retailers can gain critical tips for making customers…
A Multi-Tool For Your Business - Ten Tools To Increase Customer Loyalty And Profits Now.

A Multi-Tool for Your Business: 10 tools to Increase Loyalty and Profits

A Multi-Tool For Your Business:  John Robinson, Biking Advocate and President of Johnny Velo Bikes offers a webinar with ten actionable strategies you can implement today with little effort or cost that will increase your customer loyalty,…
Advanced Financial Statements

Advanced Financial Statements

Mike Barnidge, Credit Director at QBP Reading financial statements is one thing, but interpreting, understanding, and making key decisions based on that information is the next level. Turn on the analytical part of your brain in this deep dive…
How to keep customers riding and buying as we return to the new normal

How to Keep Customers Riding and Buying as we Return to the New Normal

It’s challenging to keep up with today’s new pace but even more important now than ever to engage with your customers in an authentic way. The same holds true no matter the size of your shop. Let’s face it …you’ve seen more business…
Supply in a Time of Uncertainty

Supply in a Time of Uncertainty

Join the NBDA and Bob Margevicius, Executive Vice President at Specialized Bicycle Components, for a supply chain overview. Topics to include: -How the Chinese New Year, tariffs, and other delays set us off to a bad start.  -How did all of…
Connecting with Customers in a Contactless World

Connecting with Customers in a Contactless World

Many IBDs have spent the crisis working harder than ever and experiencing record sales to brand new customers, but they are looking for ways to connect with these new customers long-term and keep them from venturing back to the big-box chains…
How to move our industry forward

How to move our industry forward in our COVID-19 impacted world

A year in review, how to move our industry forward in our COVID-19 impacted world. Join the NBDA and NPD for a presentation of current bicycle industry sales data and reports, including COVID-related impacts. The webinar will include the year…
Finding Focus with Mike Sinyard

Finding Focus with Mike Sinyard

Mike Sinyard is the founder and chairman of Specialized Bicycle Components. When it comes to business, Mike has witnessed almost every possible scenario. During these times when you are overworked and exhausted, it can be hard to maintain workflow…
Cross-Category-Learning

Cross-Category Learning

Cross-Category Learning – What can bike, outdoor, and paddle businesses learn from each other? Join in on this unique panel discussion that showcases the different ways retailers are solving for the COVID crisis in their areas and in their…