Navigating Supply & Demand
Join the NBDA and Bob Margevicius, Executive Vice President at Specialized Bicycle Components, for a look at supply and demand. Take a journey through the supply-side dynamics with us. We will look at supply chain management and the current…
Website Accessibility – Understanding Opportunities and Liability
Much like your physical store, your website should be accessible for persons with disabilities. While there are no clear legal standards for ADA compliance, that doesn't stop opportunistic attorneys from capitalizing on the gray area. Recently,…
ADA Compliance: Protect your business from lawsuits, Open your website to the world
The NBDA has partnered with AccessiBe to give you critical information on ADA Compliance in regards to your website. This presentation will cover everything a business owner needs to know about web accessibility, the liabilities and risks of…
Get off the Phone, Get More Customers
Even before the “Corona Economy” set in, retailers faced a number of challenges to win the hearts and minds of new customers. From competition with online vendors and lighter foot traffic - what can be done to increase sales, service, and…
How to Throw Fire on the Stoke
This webinar will offer an insightful strategy to keep your customers engaged and coming back. Topics will include a deep dive into developing an emotional connection and building a community. Retailers can gain critical tips for making customers…
A Multi-Tool for Your Business: 10 tools to Increase Loyalty and Profits
A Multi-Tool For Your Business: John Robinson, Biking Advocate and President of Johnny Velo Bikes offers a webinar with ten actionable strategies you can implement today with little effort or cost that will increase your customer loyalty,…
Advanced Financial Statements
Mike Barnidge, Credit Director at QBP Reading financial statements is one thing, but interpreting, understanding, and making key decisions based on that information is the next level. Turn on the analytical part of your brain in this deep dive…
How to Keep Customers Riding and Buying as we Return to the New Normal
It’s challenging to keep up with today’s new pace but even more important now than ever to engage with your customers in an authentic way. The same holds true no matter the size of your shop. Let’s face it …you’ve seen more business…
Supply in a Time of Uncertainty
Join the NBDA and Bob Margevicius, Executive Vice President at Specialized Bicycle Components, for a supply chain overview. Topics to include: -How the Chinese New Year, tariffs, and other delays set us off to a bad start. -How did all of…
Connecting with Customers in a Contactless World
Many IBDs have spent the crisis working harder than ever and experiencing record sales to brand new customers, but they are looking for ways to connect with these new customers long-term and keep them from venturing back to the big-box chains…