Selling online with SmartEtailing
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Online Sales with SmartEtailing

Ryan Atkinson from SmartEtailing will offer a brief overview of IBD online sales during the last 6 weeks to offer context for all attendees. He will then review the basics of online sales with SmartEtailing and include insights into situational…
Improving customers' biking experience

Improving Customers’ Biking Experience

When people enjoy biking, not just because of the inherent joy of being on a bike but also because the streets feel safer, they will bike more. This webinar with the League of American Bicyclists will cover how the organization is trying to…
Reaching Customers at a Social Distance

Reaching Customers at a Social Distance with Gearo

Reaching customers at this time can be challenging. Join Justine Barone, Founder, and CEO of Gearo will share how retailers are using Gearo Automator to stay connected with customers during the COVID-19 pandemic.  Join this webinar to learn…
Tapping into new stream of customers to grow your business

Tapping into a new stream of customers to grow your business

Neil Macc, VP of Network Development of Beeline Connect, will share an overview of the Beeline Connect Fulfillment software. Wonder how you can drive new customers into your business and tap into the growing number of online bicycle purchases?…
911 For You and Your Small Business

911 for Your Small Business

Get paper and pencil and get ready to take a lot of notes as we are going to have an intense session on how to protect yourself and your bike shop financially during the COVID-19 challenge. We will show you how to get cash into your business…
Online Service Scheduling

Online Service Scheduling to Manage Interaction During COVID-19

Online Service Scheduling can help you manage interaction during this time. Neil Macc, VP Network Development of Beeline Connect, will share an overview of the new, free Beeline Connect Schedule software. Want to allow your customers to see…
Key Communication Strategies During the COVID-19 Crisis

Key Communication Strategies During the COVID-19 Crisis

Now is the time to work on your key communication strategies for your business. Kristin Carpenter, CEO, and Founder of Verde Brand Communications and host of the Channel Mastery podcast will share a communications framework created to empower…
Maximize your Return on Digital and Email Marketing

Maximize your Return on Digital and Email Marketing

Join the NBDA and Firedrum Email Marketing for a discussion on how you can maximize your return with digital and email marketing.  Topics to include: Local digital marketing and how Google displays certain keywords, like "bike shop" or…
RIDES - The Art of Selling Service Contracts

R.I.D.E.S. (Ride It Daily Extended Service): The Art of Selling Service Contracts

R.I.D.E.S. (Ride It Daily Extended Service): The art of selling service contracts. You can attach R.I.D.E.S. to between 20% and 70% of every bike you sell. There are definite do’s and don’ts when offering.   Tune in for some “Special…
RIDES - How to Satisfy the Three Reasons you are in Business

R.I.D.E.S. (Ride It Daily Extended Service): How to Satisfy the Three Reasons you are in Business

How to Satisfy the three reasons you are in business: Revenue/Profit for the Sales and Service sides of your business,  Customer Satisfaction, and Customer Retention. Find out how a successful Service Contract program improves your business…