Communicating with Today’s Customer

Originally aired on March 31, 2022.

Join the NBDA as we welcome Brett Lang, Co- Founder of Ikeono in a SuperWebinar designed to arm you with education, content, and resources around connecting your local business with their communities through text, web, and mobile. The retail world continues to evolve, and seamless communication is at the core of it. In this SuperWebinar learn how a connection through your point of sale can arm you with features such as automated text, real-time notifications, collection of customer feedback, invoice texting, and more. Streamlining your interactions can save you valuable time while enhancing the customer experience. This 45-minute seminar will not only show you the capabilities of Ikeono but will also share retailer success stories and allow time for a Q&A. Ikeono and the NBDA have an exclusive partnership allowing NBDA members savings.

You must be logged into your NBDA member account to access the recording below:

The NBDA has been here since 1946, representing and empowering specialty bicycle dealers in the United States through education, communications, research, advocacy, member discount programs, and promotional opportunities. As shops are facing never-before-seen circumstances, these resources offer a lifeline. Together, we will weather this. We at the NBDA will not waver in our commitment to serving our members even during this challenging time—but we need your support.

Now is the time to become a member as we join together to make one another stronger. Whether you’re a retailer or an industry partner, your membership in the NBDA is one of the best investments you’ll make this year. 

Learn more about the benefits of being a member and join now.