NBDA Dealer Hotline
The NBDA Dealer Hotline offers immediate, personalized support for bicycle retailers facing complex challenges. By calling or emailing, you’ll connect directly with a knowledgeable representative. Our dedicated team typically responds within 24–48 hours to assist with a wide range of issues impacting your business.
We provide guidance on:
- Accounting & Sales Tax: Navigating financial reporting, tax compliance, and bookkeeping best practices.
- Legal Requirements: Understanding local, state, and federal laws affecting bicycle retail operations.
- Human Resources: Addressing staffing concerns, employee relations, and compliance with labor laws.
- Supplier Best Practices: Optimizing relationships with suppliers, including negotiation strategies and partnership development.
- Dealer Agreements: Reviewing and negotiating contracts to ensure favorable terms and conditions.
- Warranty Reimbursement Issues: Managing claims and ensuring timely compensation from manufacturers.
- Confidential Ownership Matters: Assisting with mergers, acquisitions, and succession planning while maintaining confidentiality.
- Retailer Resources: Assistance with Insurance, service providers, business templates, and other important operational needs.
- Emerging Issues: Staying ahead of trends like e-bike regulations, data security, and technological advancements.
- Regulatory Compliance: Ensuring adherence to safety standards, environmental regulations, and industry-specific requirements.
- Marketing Strategies: Developing campaigns to increase brand visibility and customer engagement.
- Growing Ridership: Implementing initiatives to attract and retain new cyclists in your community.
- Advocacy Efforts: Engaging in local and national advocacy to promote cycling infrastructure and policies.
- Staff Culture: Fostering a positive workplace environment that encourages employee satisfaction and retention.
Whether you’re dealing with day-to-day operational questions or strategic business decisions, the NBDA Dealer Hotline is here to support you. Our mission is to empower specialty bicycle retailers through expert advice, resources, and advocacy.
