NBDA Roundtable – Managing Risk in Today’s Bicycle Store
Originally aired on 12/17/21.
Join the NBDA and guest expert Scott Chapin in a roundtable designed to arm you with education, content, and resource around the managing risk in your retail bicycle store. In this 45-minute interactive roundtable, Scott will share with you current risks, solutions, retailer stories, and then there will be a Q&A. Some examples of topics include:
- A “customer” takes off on a demo ride and steals your bike (Voluntary Property Departure)
- Your mechanic improperly bleeds hydraulic brakes, causing a customer to crash (Repair Liability)
- A customer crashes on a bike rented from your shop due to a mechanical issue (Rental Liability)
- An injury occurs on one of your shop rides (Shop Ride Liability)
- The webinar will also touch on property insurance, liability insurance, commercial auto, umbrella.
Marsh and McLennan Insurance Agency and the NBDA have a long relationship of helping retailers manage risk.
Guest Expert: Scott Chapin – Bicycle Industry Risk Specialist with Marsh and McLennan Insurance Agency
Specializing in bicycle industry insurance programs for Bike Shops, Product Liability for manufacturers/suppliers, professional trail building contractors, advocacy groups, and everything in between, Scott is an athlete who lives in the same hometown as the American Birkebeiner Ski Race. He started the Fat Bike Birke, as well as helped to launch a 55-mile fat bike trail system. He is a 12-year board member for the Birke and co-author of the Economic Impact of Trails/ Silent Sports. His current work is endorsed by NBDA, PBMA, Bike Cooperative, QBP, and others.
You must be logged into your NBDA member account to access the recording below:
The NBDA has been here since 1946, representing and empowering specialty bicycle dealers in the United States through education, communications, research, advocacy, member discount programs, and promotional opportunities. As shops are facing never-before-seen circumstances, these resources offer a lifeline. Together, we will weather this. We at the NBDA will not waver in our commitment to serving our members even during this challenging time—but we need your support.
Now is the time to become a member as we join together to make one another stronger. Whether you’re a retailer or an industry partner, your membership in the NBDA is one of the best investments you’ll make this year.
Learn more about the benefits of being a member and join now.
