Tag Archive for: America’s Best Bike Shop

NBDA Retailer Excellence Awards

With a focus on inclusivity, the Bicycle Retailer Excellence Awards unites retailers, suppliers, industry organizations, advocates, and consumers in identifying and highlighting exceptional bicycle stores across North America.
Inventory part 1
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Inventory – Part 1: How To Run A Profitable Bike Shop

“So how do you unravel the seemingly deep dark mysteries of how much inventory is correct? It is really simple actually. You want to have an amount that allows you to turn that inventory multiple times.”

Sheri Mann
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Sheri Mann: Shop Owner Profiles

“Our passion is just seeing people enjoy being out on their bikes.”


Adjusting in the Midst of Chaos
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Adjusting in the Midst of Chaos

“When everything seems to be in constant flux in your operations, staffing needs, inventory availability, and service demands, making changes that may have felt disruptive in normal times may be easier to get done.” 

engaging and retaining customers

Engaging and Retaining the New Customer

We need to focus on engaging and retaining the new customer that is finding us during this time. Right now, in the middle of the COVID-19 pandemic, bicycle retailers are exhausted. Many are working with reduced staff in a stressful environment,…
trek stores flordia
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Pandemic Shop Profile: Trek Stores Florida

“Read to learn how one bike shop is adapting to the unprecedented hurdles all shops are facing during the global COVID-19 pandemic.”

Good service in bad timesl

Good Service in Bad Times

 “Simply put, customer service during this Covid19 outbreak is all about safety. Safety means as little physical interaction as possible. “