Tag Archive for: bicycle industry

Retailer Excellence Presidents Award Winner – Pro Bike + Run

This episode’s guest is Craig Cozza, President of Cozza Enterprises which includes the bike and specialty shop, Pro Bike + Run, a featured Presidents Award Winner in the 2023 NBDA Retailer Excellence Awards. We cover what it takes to maintain a high standard business in a family of businesses and how Craig uses real estate and design to help leverage grow and community.

10X Your Reviews Without Any New Customers

Are your customers loving your customer service but not leaving enough reviews? We will show you how to 10x your Google reviews without one new customer or uttering the words... Could you give us a review?

Getting Kids on Bikes With Velo Kids

This episode’s guest is Jenny White, executive director of Velo Kids. Jenny and her husband, Brad, returned to Holland, Michigan after 6 years in Colorado. With degrees and business development experience, Jenny and her husband wanted to bring their love for cycling and community back too.

Workstand Commerce Software Explained

SmartEtailing has a new name and new point of sale features. Join Ryan and Alex for an informal presentation discussing details of Workstand's expanding capabilities and a live demo of new features. No boring PowerPoint slides, but lot's of time for questions.

Lightspeed

Lightspeed ignites businesses everywhere with an innovative commerce platform that helps merchants simplify, scale and provide exceptional customer experiences. We are proud to collaborate with partners who help spread the word and fuel the flame. Partners can submit leads below.

Let’s Go Again

This episode’s guest is Peter Thomson, founder and ride leader for Thomson Bike Tours. Peter never stops riding and that passion for adventure has helped him grow the business to different types of tours offered and different locations including new ventures in America. Listen in as we talk Tour de France, scaling a hospitality business and how you can bring Thomson bike tour offerings to your customers.

NBDA News Hour – October 2023

This week’s topics include teens and ebike safety, pricing with surplus, and more.

SmartEtailing is Now Workstand

This episode’s guest is Ryan Atkinson. Ryan is President and Co-Owner of SmartEtailing now Workstand. Ryan has joined us today to share more about Workstand, and offer some inside tips to position yourself best for the dynamic times ahead.
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NBDA Bicycle Industry E Bike Safety & Standards Panel Unites to Propel Safe E-Bike Adoption in the U.S.

The National Bicycle Dealers Association (NBDA) Bicycle Industry E Bike Safety & Standards Panel convened on September 12, 2023, to address critical concerns regarding electric bicycles (e-bikes) in the United States.

Turning Horses Into Unicorns

This episode’s guest is Brennan Marquez. Brennan is a 29-year veteran of the industry, with a career that spans many different roles like Technician, Service Writer, Rider Care Rep, Technical Writer, and Store Manager.