Tag Archive for: Bicycle Retail

NBDA News Hour – November 2023

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter. Listen in this week as we review their focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace. We open with a discussion about lithium battery fires.

Top Performance, Top Experience

This episode’s guest is Nat Ross of Pirelli. In this episode Nat shares some practical ways to engage with customers using tire products and other parts and accessories. These small interactions can have a large payoff, and Nat offers ways to make the most of these interactions. Through focusing on language when communicating with our customer and focusing on merchandising and more in the shop, Nat helps us get it done.

Merchant Cost Consulting

Merchant Cost Consulting specializes in renegotiating and monitoring credit card processing fees. Get in touch today, and keep more of your hard-earned revenue.

Retailer Excellence Presidents Award Winner – Pro Bike + Run

This episode’s guest is Craig Cozza, President of Cozza Enterprises which includes the bike and specialty shop, Pro Bike + Run, a featured Presidents Award Winner in the 2023 NBDA Retailer Excellence Awards. We cover what it takes to maintain a high standard business in a family of businesses and how Craig uses real estate and design to help leverage grow and community.

10X Your Reviews Without Any New Customers

Are your customers loving your customer service but not leaving enough reviews? We will show you how to 10x your Google reviews without one new customer or uttering the words... Could you give us a review?

Getting Kids on Bikes With Velo Kids

This episode’s guest is Jenny White, executive director of Velo Kids. Jenny and her husband, Brad, returned to Holland, Michigan after 6 years in Colorado. With degrees and business development experience, Jenny and her husband wanted to bring their love for cycling and community back too.

Workstand Commerce Software Explained

SmartEtailing has a new name and new point of sale features. Join Ryan and Alex for an informal presentation discussing details of Workstand's expanding capabilities and a live demo of new features. No boring PowerPoint slides, but lot's of time for questions.

Lightspeed

Lightspeed ignites businesses everywhere with an innovative commerce platform that helps merchants simplify, scale and provide exceptional customer experiences. We are proud to collaborate with partners who help spread the word and fuel the flame. Partners can submit leads below.

Let’s Go Again

This episode’s guest is Peter Thomson, founder and ride leader for Thomson Bike Tours. Peter never stops riding and that passion for adventure has helped him grow the business to different types of tours offered and different locations including new ventures in America. Listen in as we talk Tour de France, scaling a hospitality business and how you can bring Thomson bike tour offerings to your customers.

NBDA News Hour – October 2023

This week’s topics include teens and ebike safety, pricing with surplus, and more.