Tag Archive for: Bicycle Retail

Good service in bad timesl

Good Service in Bad Times

 “Simply put, customer service during this Covid19 outbreak is all about safety. Safety means as little physical interaction as possible. “

Bike Shop Operations During COVID-19: Landry's Bicycles - Boston, Massachusetts
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Bike Shop Operations During COVID-19: Landry’s Bicycles – Boston

Bike Shop Operations During COVID-19: Landry's Bicycles - Boston, Massachusetts:  Now is an uncertain time for retail. The COVID-19 pandemic is forcing retailers to make difficult decisions like whether to close their store or not, whether…
Bike Shop Operations During COVID-19: Pedal - Kalamazoo, Michigan
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Bike Shop Operations During COVID-19: Pedal – Kalamazoo, Michigan

Bike Shop Operations During COVID-19: Pedal - Kalamazoo, Michigan:  Now is an uncertain time for retail. The COVID-19 pandemic is forcing retailers to make difficult decisions like whether to close their store or not, whether or not to…
Covid-19 Cash And Financing Considerations
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Covid-19 Cash And Financing Considerations

“Every small business is going to be going through these same things and I feel confident that with some perseverance and use of available options to get through the following months you can come out of this and move forward.”

Strange Times: Mind Your Messaging
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Strange Times – Mind Your Messaging

“Tough times, but times in which you can cement your place in your market as not only important and relevant, but also as a compassionate and incredibly valuable member of the community.”

strategies in uncertain times

Strategies In Uncertain Times

“It is very important to be visible and aggressive in disinfecting not only all high touch surfaces on a very consistent basis, but customers' bikes immediately upon arrival to the store and again when handed off to the customer.”


muc-off NBDA

Muc-off Rolls Out Bike Wash In-Store Refill Program in USA: Associate Member Press Release:

The leading bike cleaning and maintenance brand aims to place 250 of the refill stations in US stores which would save 54,000 plastic bottles from being produced which equates to just over 6 tons.

Inertia will Kill Profitability
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Top Three Ways Inertia will Kill Profitability

“This is a very common refrain - that certain situations you face are unique enough to warrant higher than normal expenses. Be very careful of thinking in that way.”

Your Marketing this Spring

Stay on Top of Your Marketing this Spring

“Do not neglect to keep your foot on the gas with your marketing regardless of how busy you are. Staying in front of your customers is always important, but even more so when they are making decisions as to where to buy.”



Springtime Stressors and Solutions

Springtime Stressors and Solutions

“The first hints of spring can bring on spring stress instead of spring fever. It is not uncommon for some shops to have a five fold or greater increase in sales between February and April. After a winter of stressing about how to pay the bills, a whole new set of stressors appear.”