Tag Archive for: Bike Dealer

Kegel's Bicycle Store
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Kegel’s Bicycle Store: Best Bicycle Shop Profiles

“Asked to identify a bright spot it was without hesitation Robb highlighted the almost doubling of his e-bike business in only his second year of seriously selling them.”

Point of sale

Single vs Multi-Brand Model

“Have you experienced success with a single main line model that would have not been possible otherwise, or do you feel carrying several brands is the route to take for positive results? “

Syracuse bicycle
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Syracuse Bicycle: Best Bicycle Shop Profile

“Syracuse Bicycle seems has figured out the secret sauce to bring new riders into the fold, keeping those riders moving up to enthusiast level and then onto evangelists of cycling and the shop. “

Profit Boosters
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5 Simple Profit Boosters You Can Try Today

“Retailers are, or should be trying everyday to improve their businesses profitability in some way or another.”

bad online review

Bad Online Reviews Can Be Heartbreaking

“Bad reviews can be painful as both a business and personally. In order to combat the negativity be honest and acknowledge the issue with the customer.”

Easily Overlooked Customer

5 Easily Overlooked Customer Service Must-do’s

When you think of the term customer service what comes to mind? For most of us, we know when we aren’t getting it of course. To me, customer service has come to represent anything that makes a customer yours. So what is it exactly?

top 10 things

10 Things to do This Off-Season

There are several ways to spend your off season. What are some things you can do?

Customer Satisfaction

6 Tips to Improve Customer Satisfaction

A New Staff Training Program Takes Aim at Customer Satisfaction

Bicycle Retail Radio

The NBDA’s podcast Bicycle Retail Radio brings retailers, vendors, advocates, and thought leaders to the mic for discussions on the latest issues.