Tag Archive for: covid19
Good Service in Bad Times
“Simply put, customer service during this Covid19 outbreak is all about safety. Safety means as little physical interaction as possible. “
Covid-19 Cash And Financing Considerations
“Every small business is going to be going through these same things and I feel confident that with some perseverance and use of available options to get through the following months you can come out of this and move forward.”
Strange Times – Mind Your Messaging
“Tough times, but times in which you can cement your place in your market as not only important and relevant, but also as a compassionate and incredibly valuable member of the community.”
Strategies In Uncertain Times
“It is very important to be visible and aggressive in disinfecting not only all high touch surfaces on a very consistent basis, but customers' bikes immediately upon arrival to the store and again when handed off to the customer.”