Tag Archive for: David DeKeyser

Adjusting in the Midst of Chaos
,

Adjusting in the Midst of Chaos

“When everything seems to be in constant flux in your operations, staffing needs, inventory availability, and service demands, making changes that may have felt disruptive in normal times may be easier to get done.” 

engaging and retaining customers

Engaging and Retaining the New Customer

We need to focus on engaging and retaining the new customer that is finding us during this time. Right now, in the middle of the COVID-19 pandemic, bicycle retailers are exhausted. Many are working with reduced staff in a stressful environment,…
Good service in bad timesl

Good Service in Bad Times

 “Simply put, customer service during this Covid19 outbreak is all about safety. Safety means as little physical interaction as possible. “

Covid-19 Cash And Financing Considerations
,

Covid-19 Cash And Financing Considerations

“Every small business is going to be going through these same things and I feel confident that with some perseverance and use of available options to get through the following months you can come out of this and move forward.”

Prepare For Business Disruptions

Prepare for Business Disruptions Everyday

“While the Coronavirus may feel like a major potential disruption, you are always a cold and wet spring, hurricane, flooding or even road construction disruption away from having your business majorly impacted. “

p2 consult logo

NBDA Partners with David DeKeyser to Create P2 Consult

New program is designed to help dealers become more profitable through affordable, one-on-one business analysis and coaching