Tag Archive for: NBDA

Easily Overlooked Customer

5 Easily Overlooked Customer Service Must-do’s

When you think of the term customer service what comes to mind? For most of us, we know when we aren’t getting it of course. To me, customer service has come to represent anything that makes a customer yours. So what is it exactly?

top 10 things

10 Things to do This Off-Season

There are several ways to spend your off season. What are some things you can do?

p2 consult logo

NBDA Partners with David DeKeyser to Create P2 Consult

New program is designed to help dealers become more profitable through affordable, one-on-one business analysis and coaching

Extended Service Program

Extended Service Program: NBDA Rolls Out RIDES

New benefit for member retailers to be offered in conjunction with Ensure Protect IRVINE, Calif. - September 17, 2019 - The National Bicycle Dealers Association (NBDA), the nonprofit organization that leads bicycle retailers to excellence,…
merchandising your website
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Merchandising your Website to Keep it Fresh

Great merchandising helps a customer shorten their journey. How do you give them something interesting to look at?

website basics Bike Retail Experience
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Website Basics for Bike Shops

It’s 2019. Shopping starts online. Is your store’s website up to the challenge?

SEO Isn't as Scary
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SEO Isn’t as Scary as You Think

A long-term plan to improve customer experience—even incrementally—should be at the heart of your SEO strategy.

Adapt or Die

Adapt or Die: 4 Fresh Ideas to Win at Retail

Use social media to inform buying decisions, find profits in sustainability, and other key takeaways from the 2019 Los Angeles Retail Symposium

Customer Satisfaction

6 Tips to Improve Customer Satisfaction

A New Staff Training Program Takes Aim at Customer Satisfaction

P2 Consulting Services

P2 Consulting Services

P2 Consulting Services will help you learn how you can refine your business strategy and improve your retail business operations to grow and succeed.