Tag Archive for: NBDA
5 Easily Overlooked Customer Service Must-do’s
When you think of the term customer service what comes to mind? For most of us, we know when we aren’t getting it of course. To me, customer service has come to represent anything that makes a customer yours. So what is it exactly?
10 Things to do This Off-Season
There are several ways to spend your off season. What are some things you can do?
NBDA Partners with David DeKeyser to Create P2 Consult
New program is designed to help dealers become more profitable through affordable, one-on-one business analysis and coaching
Extended Service Program: NBDA Rolls Out RIDES
Merchandising your Website to Keep it Fresh
Great merchandising helps a customer shorten their journey. How do you give them something interesting to look at?
Website Basics for Bike Shops
It’s 2019. Shopping starts online. Is your store’s website up to the challenge?
SEO Isn’t as Scary as You Think
A long-term plan to improve customer experience—even incrementally—should be at the heart of your SEO strategy.
Adapt or Die: 4 Fresh Ideas to Win at Retail
Use social media to inform buying decisions, find profits in sustainability, and other key takeaways from the 2019 Los Angeles Retail Symposium
6 Tips to Improve Customer Satisfaction
A New Staff Training Program Takes Aim at Customer Satisfaction