Tag Archive for: Podcast

Retail is a Conversation: Smarter Customer Communication with Yan Lee of Zidy

With tighter margins and communication expectations evolve, it’s never been more important to meet customers where they are.

Ahead of the Curve: Mike Gann on Leading LOOK Cycle USA and Supporting Independent Retailers

In this episode of Bicycle Retail Radio, Mike Gann, President of LOOK Cycle USA, reflects on his leadership experience across major bike brands and LOOK’s forward-facing IBD strategy.

5 Things You Should Do This Week: Retailer Design Flex – Episode 17

Keep your to-do list short this week. Brian and Heather review the 5 things you should do for your business. Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues.

NBDA News Hour Late August 2025

Listen to our monthly News Hour episode with Human Powered Solutions team. We recap high priority headlines for specialty retailers so you can stay informed!

BRR: Retailer & Supplier Best Practices Panel 7/15/25 Recap

The NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel will talk through an agenda on various topics.

BRR: Growing Ridership and Retailer Foot Traffic Panel 7/10/25 Recap

This panel brings proactive thoughts on solutions that could facilitate growth in ridership numbers and a return to cycling.

NBDA News Hour August 2025

Listen to our monthly News Hour episode with Human Powered Solutions team. We recap high priority headlines for specialty retailers so you can stay informed!

The Freshly Minted: Suzette Ayotte on Building a Purpose-Driven Brand

In this episode, we sit down with Suzette Ayotte, founder and owner of MINT socks, to talk about her evolution in the cycling industry and what inspired her to launch her own brand.

Bikeflights: Faster, Easier and Friendlier Than Ever!

In this episode, Lifan Irwin and Michael Potter from Bikeflights reveal how their innovative shipping platform makes sending bikes faster, easier, and more reliable for both retailers and riders.

30 Years of Perspective: Industry Lessons and Vision with Rob Kaplan

Today we sit down with Rob Kaplan, Head of Sales and Marketing at Bulls Bikes USA. With over 30 years in the cycling industry, Rob is widely respected for his thoughtful leadership and big picture vision.