“So how do you unravel the seemingly deep dark mysteries of how much inventory is correct? It is really simple actually. You want to have an amount that allows you to turn that inventory multiple times.”

“When everything seems to be in constant flux in your operations, staffing needs, inventory availability, and service demands, making changes that may have felt disruptive in normal times may be easier to get done.” 

“Until there is a vaccine or solid treatment discovery, social distancing, extreme cleanliness and reduced crowd sizes will most likely be a continuing reality. . The way you are operating today may very well be the new normal for potentially another 12-18 months.”