Understanding Customer eBike Needs and Wants

Originally aired on August 23, 2023.

Understanding customer eBike needs and wants (they may not be what you expect!)

Jeff Weiss – Head of Sales, Denago eBikes

Jeff and the team at Denago eBikes have more than 100 years combined experience in the bicycle industry. In this webinar, they’ll share ideas to improve profitability and customer satisfaction at retail bicycle shops by understanding the unique needs of eBike buyers, especially new cyclists.

You must be logged into your NBDA member account to access the recording below:

The NBDA has been here since 1946, representing and empowering specialty bicycle dealers in the United States through education, communications, research, advocacy, member discount programs, and promotional opportunities. As shops are facing never-before-seen circumstances, these resources offer a lifeline. Together, we will weather this. We at the NBDA will not waver in our commitment to serving our members even during this challenging time—but we need your support.

Now is the time to become a member as we join together to make one another stronger. Whether you’re a retailer or an industry partner, your membership in the NBDA is one of the best investments you’ll make this year. 

Learn more about the benefits of being a member and join now.