Roundtable: The Importance of Offering Extended Service Contracts

Original date of recording: 10/5/21

Additional Revenue. Customer Satisfaction. Customer Retention. The NBDA is proud to partner with Ensure Protect so that we can offer their Ride It Daily Extended Service (RIDES) warranty program to our retailer members. Join us for an in-depth conversation around the “why” of offering service contracts, how to get started, maximize profitability, and create a customer-centric experience. For those already offering service contracts and those who do not know where to begin, this conversation is for you. Bring questions and insight to add to this open conversation roundtable event.

Special Guests: Frank McMillan – President of Ensure Protect/ Rides Extended Service & Dan Fedderly- Director of Operations Wheel & Sprocket

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