Friday Retailer Flex

The Friday Retailer Flex – Episode 24

The Friday Retailer Flex is a weekly pointed digest of tips for retailers directly from the President of the NBDA. This episode: Elevate the Post Bike-Sale Customer Experience with Your Knowledge.
BRR - Lauren Jenkins

Working Toward a More Bicycle Friendly America

This episode’s guest is Lauren Jenkins, Communications Director at the League of American Bicyclists. Listen in to learn more about the League’s programming and how you can interact to join in making a more bicycle-friendly America.
Friday Retailer Flex

The Friday Retailer Flex – Episode 23

The Friday Retailer Flex is a weekly pointed digest of tips for retailers directly from the President of the NBDA. This episode: How to talk to customers- Presented by HLC
BRR - Lance Camisasca

Celebrating the Magic of the Big Gear Show

Today's guest is Lance Camisasca, bike show director at the Big Gear Show. Learn from this conversation more about Lance, takeaways from Big Gear show 2021, and a glimpse into the future ahead.
Friday Retailer Flex

The Friday Retailer Flex – Episode 22

The Friday Retailer Flex is a weekly pointed digest of tips for retailers directly from the President of the NBDA. This episode: Customer service traits you should look for when hiring.
BRR - Bob Stomel

The Bicycle Industry – So Much Potential NOW

This episode’s guest is Bob Stomel, Director of Sales for the Huffy Corporation.
Service Center Profitability

NBDA Special Event – Bicycle Retail Service Center Profitability

NBDA President Heather Mason sat down with Aaron Stehly, Director of Education at Quality Bicycle Products, and Jeff Donaldson, Barnett Bicycle Institute School Director to talk about the topic of the bicycle retail service center.
Friday Retailer Flex

The Friday Retailer Flex – Episode 21

The Friday Retailer Flex is a weekly pointed digest of tips for retailers directly from the President of the NBDA. This episode: 4 important Components of Retail Sales Training.
BRR - Fred Clements

Bringing Joy into the Bicycle Industry

This episode’s guest is Fred Clements. Holding the office of Executive Director for an unprecedented 27 years, Fred has a background that spans journalism to retail relationships.
Friday Retailer Flex

The Friday Retailer Flex – Episode 20

The Friday Retailer Flex is a weekly pointed digest of tips for retailers directly from the President of the NBDA. This episode: Investing in yourself and your bicycle retail store or career.