Friday Retailer Flex

The Friday Retailer Flex – Episode 22

The Friday Retailer Flex is a weekly pointed digest of tips for retailers directly from the President of the NBDA. This episode: Customer service traits you should look for when hiring.
BRR - Bob Stomel

The Bicycle Industry – So Much Potential NOW

This episode’s guest is Bob Stomel, Director of Sales for the Huffy Corporation.
Service Center Profitability

NBDA Special Event – Bicycle Retail Service Center Profitability

NBDA President Heather Mason sat down with Aaron Stehly, Director of Education at Quality Bicycle Products, and Jeff Donaldson, Barnett Bicycle Institute School Director to talk about the topic of the bicycle retail service center.
Friday Retailer Flex

The Friday Retailer Flex – Episode 21

The Friday Retailer Flex is a weekly pointed digest of tips for retailers directly from the President of the NBDA. This episode: 4 important Components of Retail Sales Training.
BRR - Fred Clements

Bringing Joy into the Bicycle Industry

This episode’s guest is Fred Clements. Holding the office of Executive Director for an unprecedented 27 years, Fred has a background that spans journalism to retail relationships.
Friday Retailer Flex

The Friday Retailer Flex – Episode 20

The Friday Retailer Flex is a weekly pointed digest of tips for retailers directly from the President of the NBDA. This episode: Investing in yourself and your bicycle retail store or career.
BRR - Larry Black

Pedal With Ease, Shift With Authority- From Retailer to Retailer w/Larry Black

This episode’s guest is Larry Black, Founder of Mount Airy Bicycle and College Park Bicycle in Maryland. His shops have been fixtures for 42 years and he is a major proponent of cycling for everyone from toddler to pro.
Friday Retailer Flex

The Friday Retailer Flex – Episode 19

The Friday Retailer Flex is a weekly pointed digest of tips for retailers directly from the President of the NBDA. This episode: Local Store Marketing.
BRR - Kailey Kornhauser

Upscaling Retail Practices to Meet the Needs of Larger-Bodied Riders w/Kailey Kornhauser

NBDA President Heather Mason sat down with Kailey Kornhauser to talk candidly on how we can upscale our practices to meet larger-bodied riders.
Friday Retailer Flex

The Friday Retailer Flex – Episode 18

The Friday Retailer Flex is a weekly pointed digest of tips for retailers directly from the President of the NBDA. This episode: Why you need Linktree on your Instagram Account.