Tag Archive for: Bike Dealer

bad online review

Bad Online Reviews Can Be Heartbreaking

“Bad reviews can be painful as both a business and personally. In order to combat the negativity be honest and acknowledge the issue with the customer.”

Easily Overlooked Customer

5 Easily Overlooked Customer Service Must-do’s

When you think of the term customer service what comes to mind? For most of us, we know when we aren’t getting it of course. To me, customer service has come to represent anything that makes a customer yours. So what is it exactly?

top 10 things

10 Things to do This Off-Season

There are several ways to spend your off season. What are some things you can do?

Customer Satisfaction

6 Tips to Improve Customer Satisfaction

A New Staff Training Program Takes Aim at Customer Satisfaction